This Privacy Policy explains how Posh Trim collects, uses, stores, and protects information shared through phone calls, email, and basic website storage. We respect the privacy of our customers and handle personal information with care. This website provides information about pet grooming services and appointment enquiries; it does not include an online contact form or an online grooming checkout.
Information you choose to provide
When you contact Posh Trim, you may choose to provide your name, email address, phone number, appointment preferences, and details needed to arrange grooming services. You may also share relevant information about your pet, such as breed, coat type, grooming history, sensitivities, or special handling requirements, so we can discuss appropriate care. Please provide only information relevant to your enquiry and avoid sending payment card details, account passwords, or other sensitive personal records by email.
How information is used
| Information | Purpose | Typical source |
|---|---|---|
| Contact details | Respond to questions, discuss grooming services, and coordinate appointments | Phone or email |
| Appointment preferences | Discuss suitable dates, availability, and requested grooming options | Phone or email conversation |
| Pet care information | Understand coat needs, grooming preferences, and relevant handling considerations | Information you provide |
| Storage preference | Remember that the website notice has been dismissed | Browser local storage |
Website storage
This website may store a small browser preference to remember whether you have dismissed the website notice. The preference is stored locally in your browser and is used to support this limited function. The site does not use this preference to identify you personally. It does not use advertising cookies, analytics cookies, or a cross-site tracking package through this notice. You can clear locally stored website data using your browser settings; doing so may cause the notice to appear again.
External services
If you contact us by phone or email, the relevant communication provider may process information according to its own privacy terms. External mapping, payment, or other services you choose to use outside this website are also governed by their respective privacy policies. Posh Trim does not control the privacy practices of independent third-party providers. This website uses system fonts and does not request font files from a third-party font provider.
Retention and security
We retain contact and appointment information only for as long as reasonably necessary to respond to enquiries, coordinate requested grooming services, maintain appropriate business records, resolve disputes, or meet applicable legal obligations. We take reasonable care when handling information, but no method of electronic communication or storage can be guaranteed to be completely secure. Email may not be suitable for confidential or highly sensitive information, so please share only the details needed to discuss your appointment.
Your questions
If you have questions about this Privacy Policy, want to clarify information you have shared, or would like to ask how your personal details are handled, contact Posh Trim at [email protected] . We will review your enquiry and respond as reasonably practicable. We may need to retain certain records where required for legitimate business purposes or applicable legal obligations.